Statement management manual

Last updated: 2019-6-26

Statement Time

Commission is settled every month.Settlement amount of the last month is displayed at Open Platform >Dashboard next month.

Invoice and Settlement

Statement: Login to Open Platform > Commission Statement to review the commission

Invoicing: Click Upload to issue an invoice as per the statement amount. Alipay starts the remittance process after receiving the invoice.
Wait for the invoice review and commission remittance (5-12 working days).
You can download the adjustment details for review.
Check the page for more details about invoicing

Statement day:
The monthly statements are generated on the 15th day of the next month, or the first business day thereafter.  
Note: You will be informed through email if the statement is delayed because of other reasons.
出账时间说明:
当月账单会在次月15日出账(如遇周末节假日,顺延到下一个工作日),如果有其他原因造成账单出账时间延迟,我们会通过邮件发送通知到你注册邮箱,请关注。

Invoice upload:
1,Ensure that you use the payer information provided in the statement page for your invoice. Alipay company name must be correct.
2,Your invoice will be reviewed after the upload. Please remain informed of the review progress. If the invoice is rejected, correct the invoice information accordingly, and upload a new one. The remittance process begins only after the invoice review is passed.
回票注意事项:
1,请务必按照账单页面提供的发票抬头开具发票,支付宝公司名称要确保正确;
2,上传回票之后进入发票审批环节,建议您随时关注审批状态,如审批失败,请根据失败情况做出相应修改后重新上传。发票审核通过后进入结算打款环节;

Remittance day:
1,After the invoice review is passed, the remittance request will be submitted to the bank within five business days. The actual receipt time is subject to the bank.
2,On the last three days of a month, the remittance is delayed until the first business day in the following month.
结算打款时间:
1,发票审核通过5个工作日发起打款,具体到账时效以银行实际操作为准;
2,如果打款遇每月底会有延迟,月底最后3个工作日会停止打款,顺延到下月初的工作日处理。

If you have any question, please contact us