Business Support

global.service@alipay.com

please include the following information in your email:

  • Your country/region
  • Company name
  • Industry
  • Address
  • Description of your request

Technical Support

overseas_support@service.alibaba.com

Please include the following information in your email:

  • Your country/region
  • Company name
  • Alipay partner ID
    (If you have accessed to Alipay, please provide the ID)
  • Description of your request
For more information, get in touch with Ant offices worldwide.